INTRODUCTION

Pinakee Clothing (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit https://pinakee.shop/ .

INFORMATION WE COLLECT

Personal Information: When you purchase something from our Website, we collect personal information such as your name, email address, shipping address, and payment details.
Non-Personal Information: We also collect non-personal information such as your browser type, IP address, and the pages you visit on our Website.

HOW WE USE YOUR INFORMATION

• To Process Orders: We use your personal information to process your orders and send you updates about your purchase.
• To Improve Our Services: We may use your non-personal information to analyse trends and improve our Website and services.
• Marketing: With your permission, we may send you promotional emails about our products and special offers.

COOKIES

Our Website uses cookies to enhance your browsing experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow), enabling the site’s or service provider’s systems to recognize your browser and capture and remember certain information.

SHARING YOUR INFORMATION

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as necessary to fulfill your orders or as required by law.
We may share your information with trusted third parties who assist us in operating our Website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

DATA & SECURITY

We implement a variety of security measures to maintain the safety of your personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

YOUR RIGHTS

You have the right to access, correct, or delete your personal information that we hold. You may do this by contacting us at info@pinakee.shop

CHANGES TO PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically for the latest information on our privacy practices.

CONTACT US

If you have any questions about this Privacy Policy, please contact us at info@pinakee.shop

GIFTS & COMPLIMENTARY ITEMS POLICY PLEASE NOTE
All gifts and complimentary items are final and non-returnable. These items are offered as a surprise or goodwill gesture and are not eligible for return, exchange, or refund under any

circumstances
If you receive a gift or a complimentary item, you may receive items that are duplicates of past orders or not currently listed on the website. By purchasing or accepting these items, you acknowledge and agree to these conditions.

DISCOUNT POLICY

At Pinakee Clothing, we love surprising you with little tokens of appreciation — be it in the form of wallet credits, discount coupons, or exclusive deals. Our discounts are here to add joy to your shopping experience, but just like any friendship, a few ground rules keep things smooth.

USAGE GUIDELINES

• • All coupon codes are case-sensitive — enter them just as they appear.

• • Only one coupon code can be used per order. (We know you’d love to stack them, but we’re keeping it fair for everyone.)

• • Coupon codes cannot be combined with wallet credits. You’ll need to pick one — the best one that suits your cart.

• • Wallet points and discounts do not apply to shipping charges or Cash on Delivery (COD) fees unless specifically mentioned.

• • Each code or credit may come with specific terms of use — like minimum order value, category restrictions, or user eligibility. Please check the details before applying.

• • We reserve the right to invalidate third-party or promotional codes if found misused or applied via unauthorized sources.

EXPIRY & VALIDITY

• • Unique coupon codes (sent personally to you) are valid once per customer, and will expire as per the date mentioned at the time of issue.

• • Public or site-wide codes may be valid until stock lasts or until the promotional period ends — whichever comes first.

REPLACEMENTS & EXCHANGES

• • In case of a size replacement, the new item will be sent even if prices have changed — no extra cost to you.

• • If you’re opting for a design or product replacement, any difference in price must be paid. Discounts or offers from the previous purchase will not be carried forward.

• • The final amount paid (after discounts and credits) for the original product will be used as a reference in calculating price differences, if any.

REFUNDS & DISCOUNTED ORDERS

• • Any wallet credits or discount amounts used in an order are non-refundable.

• • In case of cancellation or refund, only the amount actually paid (after deducting discounts and credits) will be refunded as per our Refund & Return Policy.

• • Promotional freebies or discounted mystery packs, if any, are not eligible for exchange or refund.

Our discounts are meant to add joy — not confusion! If you ever feel stuck while applying a coupon or choosing between offers, our team is always here to help. Reach out to us anytime at info@pinakee.shop